Returns & Exchanges

At Qiviut Inc., we stand behind the exceptional quality of our luxury garments and offer a 30-day window for returns or exchanges on items in their original, unworn condition. We want to ensure you are completely satisfied with the warmth and elegance of your purchase.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully place the items in their original packaging, ensuring all luxury tags and authenticity certificates are included to qualify for a full refund.

3

Label and Ship

Download and print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized courier location.

4

Quality Review and Refund

Once our team inspects the returned garment, we will process your refund or ship your exchange item within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing